We also have cards that we will hand out with the instructions and a line for the code for when they come to the counter. A lot of customers take the card and put in their wallet so they can email in advance for future orders. I usually treat it similar to how I would handle multiple customer groups and try to offer all of them equally the best service. One customer does not "deserve" your service any more than the next retail wise and the company tries to flatten the curve. Reposting a previously removed thread/comment may result in a ban.In an ideal world, I would sit down with each customer and help them step-by-step so they can have a smooth experience, and help themselves if they need to again. Union-related threads/comments may be removed at mods discretion with explanation provided to the user. Union discussions should be anonymous & general in nature, and details involving specific locations or individuals are not permitted. Don't be abusive or it may lead to a temporary mute, up to a ban if repeat offense or if first offense warrants it. You will be warned by the moderation staff on the first two offenses and or temporary banned depending on severity.Īs any good person we expect our visitors and members to follow the golden rule and treat others how you want to be treated. Sarcasm is mostly OK, however if questions are asked please be respectful and abstain or comment under the correct answer to not clutter the topic. This will result in a permanent ban on the first offense. You are always welcome and encouraged to exchange this information with other redditors by private messaging.Įmployees and Customers alike are NOT to post information about other associates or themselves to initiate retaliation or unneeded attention. Additionally do not post internal coupon codes or information which can be considered sensitive. Failure to comply with the subreddit rules can result in a temporary ban or permanent ban depending on the situation.ĭo not publicly post internal documents or knowledge including ACE, Hub Posts and Emails or Passwords. The subreddit has a short set of rules in addition to the official rules of reddit. Join our Discord Community, as well!: #Rules ![]() Again, this is an open forum and you are welcome to post what you wish, just be smart and remember that anyone can read what you post here and it can lead to negative consequences. What you post is purely up to you but we recommend you try to retain anonymity in your posts to prevent possible professional consequences, especially if you have negative things to say. Members of Corporate often browse and comment on the subreddit and react to its content. Please keep in mind that Staples is aware of the existence of this subreddit and that it is public. You may also edit the flair once selected to include your job title or a phrase of your choice.Ī great place to link up other retail related stories: Remember this is a public forum, please read: We have added flairs for most Staples departments/divisions, just press the "edit" link next to your name above this post on the sidebar. Staples customers are more than welcome to post questions or concerns here if they wish and will likely find someone willing to help them out, but if you have questions, complaints, or comments the best venue is to call the Staples Customer Service Hotline at 1-80 or email Customer Service This subreddit is not endorsed by or affiliated with Staples, Inc., USR Parent Inc dba "Staples US Retail", Staples Canada ULC, or any other Staples business entity. ![]() Anyone is welcome to post here including former employees and customers. r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees.
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